Direct Creator Care & Help Desk

How can we help you?

Have a question about Music Draw, need assistance with audio playback, exporting MIDI/Video, or want to suggest new instruments? Our team is eager to assist you.

Email Support

technologyonpeak@gmail.com

We typically respond within 24 hours. For fastest service, please mention your iPhone model and iOS version.

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Response Time

Monday – Friday: Within 24 hours
Weekend: Within 48 hours

Our dedicated developer team reviews every inquiry personally. Bug reports and export questions are prioritized.

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Select your topic below to prepare a pre-formatted email in your mail app.

Frequently Asked Questions

Quick answers to common questions about Music Draw.

Music Draw turns the canvas into a musical step sequencer:

  • Vertical Axis (Pitch): Drawing higher up on the canvas produces higher notes, while drawing lower produces deeper bass notes. The notes snap strictly to your chosen musical scale and root key.
  • Horizontal Axis (Time): As the playhead sweeps from left to right, it plays every stroke it encounters. Continuous lines hold sustained notes, while dots create staccato plucks.

When the playhead reaches the right edge, it seamlessly loops back to the start, creating a continuous melodic rhythm.

Yes, completely free! There are no subscriptions, no in-app purchases, no locked instruments, no paywalls, and no third-party banner or popup ads.

All 13 synthesizer instruments, 11 musical scales, 12 keys, 80 pre-drawn templates, backing rhythms, and export features (WAV, MIDI, MP4 Video) are fully unlocked and available to every creator.

If your drawing is playing but you do not hear audio, please verify the following:

  • Hardware Silent/Mute Switch: Ensure your iPhone is not muted via the physical ring/silent toggle or Action Button.
  • Media Volume: Turn up the volume using your iPhone's volume buttons while inside the app.
  • Bluetooth Devices: Check if your audio is routing to an external Bluetooth speaker, AirPods, or car stereo.
  • Strokes on Canvas: Ensure you have drawn at least one stroke on the active canvas with the Brush tool.

Music Draw provides three professional export formats in the Export dialog:

  • Lossless Audio (WAV): High-fidelity 44.1 kHz, 16-bit stereo audio file capturing your drawing melody and backing beats with studio quality.
  • MIDI File (.mid): Standard MIDI file with quantized pitch and time data that you can import into professional digital audio workstations (DAWs) like GarageBand, Logic Pro, Ableton Live, or FL Studio.
  • Animated Video (MP4): 1080p high-definition video showing your full drawing, custom background, and the animated playhead synchronized with audio—perfect for sharing on TikTok, Instagram Reels, and YouTube Shorts.

Music Draw includes 11 musical scales (Pentatonic, Minor Pentatonic, Major, Minor, Harmonic Minor, Dorian, Phrygian, Lydian, Mixolydian, Blues, and Chromatic) and 12 root keys (C, C#, D, D#, E, F, F#, G, G#, A, A#, B).

When you select a scale like Pentatonic or Blues, the vertical grid lines automatically constrain your notes to harmonious intervals. This guarantees that whatever you draw will sound musical and in key, without requiring any formal music theory knowledge.

Yes! Tap the Background icon (mountain/sun) in the top toolbar to open the Background Picker sheet. You can choose from:

  • 15 Ambient Art Textures: Parchment, stardust, pastel paper, galaxy, dark blueprint grid, and more.
  • Solid Colors: Curated studio palettes or a custom color wheel picker.
  • Photo Library & Camera: Import any image from your iPhone's Photos or snap a new photo to trace and compose over.